# Sign in to VCAD

> Sign in to the VCAD portal with your email and password and get into the drawing app.

2 min · Updated 2026-11-11 · https://vcad.dk/en/help/log-in-to-vcad

Once you are signed in, VCAD is open in the same tab. You can only be signed in one place at a time.

## Sign in

1. Go to [portal.vcad.dk](https://portal.vcad.dk/login).

    > Is the page in another language? Open the language menu in the top right corner and choose your preferred language from the list.

2. Type your email in **Email**.

    ![The VCAD portal sign-in page with an email typed in the Email field, which is ringed, and below it Password, VCAD, Administration and the Sign in button](https://vcad.dk/help/log-in-to-vcad/email-en.png)

    > If you do not have a login yet, ask your VCAD administrator to add you as a user. You get an invitation by email.

3. Type your password in **Password**.

4. Make sure **VCAD** is selected below the password.

5. Click **Sign in**. VCAD opens in the same tab with the account menu in the top right corner, and you are signed in.

    ![The top right corner of VCAD just after signing in, with the language menu, the account menu ringed and the Layers panel below them](https://vcad.dk/help/log-in-to-vcad/signed-in-en.png)

    > If you see **Invalid email or password**, check that both are typed correctly. If you have forgotten your password, click **Forgot your password?**.
    >
    > If you see **Already signed in elsewhere**, you are signed in on another device. Click **End other session and continue here**. The other device is signed out within a few minutes.

## Sign out

1. Click the account menu in the top right corner of VCAD.

    ![The VCAD account menu open with the name and email at the top and Settings, About, Remote support and Sign out below them](https://vcad.dk/help/log-in-to-vcad/account-menu-en.png)

2. Choose **Sign out** at the bottom of the menu. VCAD signs you out and shows the sign-in page again. Now you can sign in on another device.

## If something doesn't work

| What you see | What to do |
| --- | --- |
| **Our Terms of Service have been updated** | Tick the box for the terms and click **Accept** to go on. |
| **No Active License** | Ask your VCAD administrator to assign you a license. If you are the administrator, choose **Administration** when you sign in, and tick the box next to the user under **Users** in the column with the license's name. |
| **Session in use** | You recently signed another device out with **End other session and continue here**. Wait until the time the message shows and try again. |
| **Another device signed in with your account.** | Your user is signed in on another device. Sign in again to keep working here. |
| **Logged out due to inactivity.** | You have not used VCAD for a while. Sign in again. |

## Related guides

- [Find your way around VCAD](https://vcad.dk/en/help/find-your-way-around.md): See where things are in the VCAD window: your session tabs, the toolbar, the panels, the bar at the bottom and the account menu.

Stuck? Write to us at info@vcad.dk